Terms of Service

1. Agreement to These Terms

These Terms of Service (the “Terms”) are a binding agreement between you and CombatAI LLC (“CombatAI,” “we,” “us,” or “our”). They govern your access to the CombatAI website, accounts, video-analysis services, reports, subscriptions, report credits, communications, and related features (collectively, the “Services”).

By creating an account, purchasing or using a Service, uploading content, or otherwise indicating acceptance, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not create an account or use the Services.

2. Eligibility and Minors

You must be at least 18 years old and legally able to enter a contract to create an account or purchase Services. A parent, legal guardian, coach, gym, or other authorized adult may purchase Services concerning a minor only if that adult has all authority and consents required by law. The Services are not directed to children under 13, and children under 13 may not create accounts or submit personal information.

3. The Services

CombatAI provides technology-assisted review of fight, sparring, training, and related footage. Depending on the product purchased, a report may include observations, measurements, visualizations, timestamps, tendencies, strengths, weaknesses, and strategic suggestions. Reports may be produced using automated tools, artificial intelligence, human review, or a combination of them.

Service descriptions, features, turnaround estimates, and examples are illustrative. We may improve, modify, suspend, or discontinue features, provided that we will not materially reduce a paid Service already accepted without offering an appropriate remedy.

4. Accounts and Account Security

You agree to provide accurate information, keep it current, maintain the confidentiality of your password and access links, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for people with whom you share an account or report link. Gym or team accounts may be used only by the people and within the limits included in the purchased plan.

5. Customer Content and Permissions

“Customer Content” includes videos, images, names, notes, comments, instructions, and other material you upload, submit, or make available through the Services. You retain any ownership rights you have in Customer Content.

You grant CombatAI and its service providers a worldwide, non-exclusive, royalty-free, limited license to host, copy, transmit, secure, review, analyze, transform, display, and create reports from Customer Content solely to operate, support, protect, and improve the requested Services, comply with law, and enforce these Terms. This license ends when the content is permanently deleted, except for legally required retention and temporary backup copies.

You represent and warrant that you have all copyright, privacy, publicity, contractual, parental, participant, and other rights and consents necessary to submit Customer Content and authorize this processing. This includes permission for footage depicting opponents, sparring partners, coaches, spectators, and minors. Public availability of footage does not necessarily give you the right to upload or commercially analyze it.

6. Prohibited Uses

• Upload unlawful, infringing, stolen, deceptive, defamatory, exploitative, or non-consensual content.
• Upload intimate imagery, child sexual abuse material, or content that exploits or endangers a minor.
• Circumvent access controls, probe the Service for vulnerabilities, introduce malware, scrape the Service, or interfere with other users.
• Use reports or Services to harass, threaten, discriminate, cheat, violate competition rules, or facilitate unlawful conduct.
• Resell, sublicense, publicly distribute, or commercially exploit the Services or reports except as expressly allowed by your plan.

7. AI, Accuracy, and Combat-Sports Risk

Reports are analytical aids, not statements of fact or guarantees. Automated and human analysis can be incomplete, inaccurate, outdated, or affected by footage quality, camera angle, missing context, opponent changes, and other factors. You should independently review cited footage and use qualified coaching judgment.

The Services do not provide medical, legal, safety, wagering, or other licensed professional advice. Combat sports and training involve inherent risks of serious injury, disability, and death. You are solely responsible for training, competition, safety, medical clearance, tactics, and decisions made using a report. CombatAI does not guarantee performance, victory, injury prevention, or any competitive result.

8. Prices, Payments, and Taxes

Prices, included reports, billing frequency, and material purchase terms are displayed at checkout. You authorize CombatAI and Stripe, our payment provider, to charge the payment method you select, including applicable taxes. You agree to provide current billing information and are responsible for bank, card, currency-conversion, and similar fees charged by third parties.

Except where required by law or expressly provided by the satisfaction guarantee below, completed purchases and subscription fees are non-refundable.

9. Subscriptions and Cancellation

A recurring plan automatically renews for the billing interval shown at checkout until cancelled. By purchasing a recurring plan, you expressly authorize recurring charges at the disclosed price and frequency. We will provide legally required notice of material price changes or renewals.

You may cancel a recurring plan through the billing-management portal available from your CombatAI account or by contacting us. Cancellation normally takes effect at the end of the current paid billing period. You retain access through that date, but unused reports included with a subscription do not roll over unless the checkout page expressly says otherwise. Cancelling does not retroactively refund prior charges.

10. Report Credits, Delivery, and Satisfaction Guarantee

Separately purchased one-time report credits do not automatically renew and do not expire under our current offering. Subscription report allowances reset with the applicable billing period. A credit is consumed when a report request is successfully created.

Turnaround times are estimates, not guarantees. Most complete requests are targeted for delivery within three business days, but timing may vary with footage length and quality, request complexity, demand, technical issues, and required clarification.

If a delivered report is materially incomplete or unclear, contact us within seven days of delivery and identify the issue. We will make a reasonable revision. If the revised report still does not reasonably address the identified issue, we will restore the report credit used. Cash refunds are provided only when stated at checkout or required by law. The guarantee does not cover dissatisfaction based solely on a predicted outcome, tactical disagreement, poor source footage, missing requested footage, misuse, or repeated abusive requests.

11. Reports, Sharing, and Confidentiality

Subject to these Terms and payment of applicable fees, CombatAI grants you a limited, non-exclusive, non-transferable license to use delivered reports for your personal training, coaching, team, and internal preparation purposes. CombatAI retains ownership of its software, templates, methods, branding, and other pre-existing materials.

A report share link or direct media link may function as a bearer link: anyone who obtains it may be able to access the associated material. Share only with intended recipients. You are responsible for recipients and for removing or requesting replacement of a link that has been disclosed improperly. CombatAI cannot control copies made by a recipient.

12. Third-Party Services

The Services rely on third parties such as Stripe for payments, Cloudflare for storage and content delivery, hosting and email providers, Gravatar for optional avatars, and external AI or report-processing providers. Their services may be governed by their own terms and privacy notices. CombatAI is not responsible for third-party services outside its reasonable control, but remains responsible for its own obligations under applicable law.

13. Suspension and Termination

You may stop using the Services at any time. We may restrict, suspend, or terminate access when we reasonably believe you violated these Terms, created security or legal risk, failed to pay, or abused the Services. Where practicable, we will provide notice and an opportunity to cure. Sections that by their nature should survive termination—including payment obligations, licenses needed for retained copies, disclaimers, liability limits, indemnity, and dispute terms—will survive.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND REPORTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMBATAI DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMBATAI AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS OR OPPORTUNITIES, LOSS OF DATA, PERSONAL INJURY ARISING FROM YOUR TRAINING OR COMPETITION DECISIONS, OR RELIANCE ON A REPORT. OUR AGGREGATE LIABILITY ARISING OUT OF THE SERVICES WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID COMBATAI DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THIS LIMIT DOES NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.

16. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless CombatAI and its officers, employees, contractors, and affiliates from third-party claims and reasonable costs arising from your Customer Content, your lack of required rights or consent, your misuse of the Services, or your violation of these Terms or law. CombatAI will promptly notify you of a covered claim and reasonably cooperate in the defense.

17. Copyright Complaints

If you believe material processed or hosted through the Services infringes your copyright, send a notice identifying the work, the allegedly infringing material and its location, your contact information, a good-faith statement, a statement under penalty of perjury that you are authorized to act, and your physical or electronic signature. Send notices to the contact below with “Copyright Notice” in the subject. We may remove content and terminate repeat infringers where appropriate.

18. Changes to These Terms

We may update these Terms to reflect changes in the Services, law, or risk. The “Last updated” date identifies the current version. We will provide additional notice and request renewed consent when required by law or when a change materially affects existing paid rights. Continued use after an effective update constitutes acceptance where permitted by law.

19. Governing Law and General Terms

These Terms are governed by applicable United States federal law and the laws of the state in which CombatAI LLC is organized, without regard to conflict-of-law principles. Unless applicable consumer law requires otherwise, disputes must be brought in a state or federal court located in that state. Before filing a claim, each party agrees to make a good-faith effort to resolve it informally for at least 30 days.

These Terms and incorporated policies are the entire agreement concerning the Services. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, financing, reorganization, or sale of the business.

20. Contact

Questions, cancellation requests, copyright notices, and legal communications may be sent to CombatAI LLC at info@combatai.com.